Article

Billy Lyle
Billy Lyle 25 August 2015

6 Reasons Why You Need Data Driven Marketing

Today's Mad Man drives marketing with data. Instincts are good, insight is better. Without data, an insight is just a hunch.

From MAD MEN To SAD MEN?



The 60s adman: witty, urbane, sophisticated. But flawed. Don Draper created campaigns on instinct,  acting more on feeling than thinking. He had some success... but far more failures you never heard about. Today’s Mad Man drives marketing with data. Instincts are good, insight is better. Without data, an insight is just a hunch. Without data, a mad man is a sad man. Today’s marketer is positive about data. Data gathered from social trends, web content… and your own CRM. There are many reasons to adopt a marketing strategy based on data-driven insight. Here are 6:

REASON 1: BECAUSE DATA IS EVERYWHERE.

Where does useful data come from? Chances are it’s already in your business. A well-designed CRM programme can collect and analyse, serving up insights on a plate. 43% of customers use fewer than half the features they have on their CRM. Insights come easier if you use CRM smarter.

REASON 2: BECAUSE EVERYONE IS DOING IT.

Gartner predicts CRM will be a $36bn sector by 2017. Still think guesstimates and gut instincts are the way to go? Without data, even a genius gets it wrong. 91% of companies with more than 11 people use CRM. But only 50% OF SUB-10-PERSON companies. (Is CRM how a sub-10 turns into an SME?)

REASON 3: BECAUSE CONTENT OWNS YOUR CAMPAIGN.

Your brand today is whatever people say it is. The customer’s impression of you is a collage of snippets, articles, blogs and PDFs and Tweets. Your campaign is content. 25% of customers who used Twitter and Facebook to communicate… expected an answer within one hour. Campaigning today isn’t so much reaching out, as pointing out. Make sure your CRM can wrap around the campaign.

REASON 4: BECAUSE DATA MAKES IT MEASURABLE.

A Mad Man once said he didn’t know which half of his ad budget worked. That was then, this is now. Tracking metrics make every click, every opportunity measurable. And every behaviour an INSIGHT. The average CRM has an ROI of 560% when used as a data-driven strategy, not just for campaigns.

REASON 5: BECAUSE RATIONAL DOESN’T MEAN COLD.

Being data-driven doesn’t make your ideas less “emotional”. Quite the opposite. Data-driven insights reach deep into the human condition. They create customer engagement. But to know how people feel, you’ve got to know what people think. Knowing what they think takes data. The coldest, hardest look at data drives the strongest emotional engagement with customers. And CRM is the channel that connects.

REASON 6: BECAUSE CRM CONNECTS INSIGHT WITH ACTION.

With those insights in hand, it’s time to communicate them… and CRM is the ideal method. The insights came from there. The communication comes from there. And you already know the people in there, personally.Data-driven marketing with CRM leads to communications that sear the soul, with ideas that feel right..

WE ARE NOT MAD MEN.

WE ARE MAD ABOUT DATA-DRIVEN MARKETING.

AND CRM IS THE SOURCE OF DATA.

Discover the benefits CRM can bring to your business by downloading this guide: The Ultimate Guide to: Using CRM for data driven marketing success

 

Original Article

 

Find out more on the future of Technology at our DLUK - Trends Briefing on the 24th September 2015

Please login or register to add a comment.

Contribute Now!

Loving our articles? Do you have an insightful post that you want to shout about? Well, you've come to the right place! We are always looking for fresh Doughnuts to be a part of our community.

Popular Articles

See all
The Challenges of Customer Lifetime Value (CLV)

The Challenges of Customer Lifetime Value (CLV)

We all agree Customer Lifetime Value is important, but there’s not much agreement after that. This blog is about the challenges of Customer Lifetime Value (CLV). CLV is a fantastic concept but defining that value and...

Peter Rivett-Jones
Peter Rivett-Jones 24 May 2023
Read more
Exploring the Rapid Growth of Mobile App Development

Exploring the Rapid Growth of Mobile App Development

Smartphones have included mobile applications for more than ten years. The fastest-growing area of the mobile industry is the mobile app market. Only a few app developers were aware of the potential market opportunity...

Prashant Pujara
Prashant Pujara 24 May 2023
Read more
How These PIM Features can Create the Next Growth Opportunity

How These PIM Features can Create the Next Growth Opportunity

The increasing need for effective product information management solutions has become critical for businesses that sell products online. With the growing number of sales channels and the rising complexity of product...

Sudhanshu Singh
Sudhanshu Singh 31 May 2023
Read more
The Ins & Outs of Product Marketing

The Ins & Outs of Product Marketing

Product marketing is what drives products onto the market and keeps them there. Developing effective product marketing is the secret to your organization's development, expansion, and long-term success. It is a...

Pawanpreet Gill
Pawanpreet Gill 26 May 2023
Read more
Getting Your House in Order: Why Accurate Clean Local Data is the Backbone of Global Marketing

Getting Your House in Order: Why Accurate Clean Local Data is the Backbone of Global Marketing

Despite weathering the pandemic and initially seeing the green shoots of recovery, the worsening global economic situation will likely see many CMOs once again fighting hard for every penny of spend. Three-quarters of...

Marianne McKenzie Yallop
Marianne McKenzie Yallop 25 May 2023
Read more