Article

Billy Lyle
Billy Lyle 25 August 2015

6 Reasons Why You Need Data Driven Marketing

Today's Mad Man drives marketing with data. Instincts are good, insight is better. Without data, an insight is just a hunch.

From MAD MEN To SAD MEN?



The 60s adman: witty, urbane, sophisticated. But flawed. Don Draper created campaigns on instinct,  acting more on feeling than thinking. He had some success... but far more failures you never heard about. Today’s Mad Man drives marketing with data. Instincts are good, insight is better. Without data, an insight is just a hunch. Without data, a mad man is a sad man. Today’s marketer is positive about data. Data gathered from social trends, web content… and your own CRM. There are many reasons to adopt a marketing strategy based on data-driven insight. Here are 6:

REASON 1: BECAUSE DATA IS EVERYWHERE.

Where does useful data come from? Chances are it’s already in your business. A well-designed CRM programme can collect and analyse, serving up insights on a plate. 43% of customers use fewer than half the features they have on their CRM. Insights come easier if you use CRM smarter.

REASON 2: BECAUSE EVERYONE IS DOING IT.

Gartner predicts CRM will be a $36bn sector by 2017. Still think guesstimates and gut instincts are the way to go? Without data, even a genius gets it wrong. 91% of companies with more than 11 people use CRM. But only 50% OF SUB-10-PERSON companies. (Is CRM how a sub-10 turns into an SME?)

REASON 3: BECAUSE CONTENT OWNS YOUR CAMPAIGN.

Your brand today is whatever people say it is. The customer’s impression of you is a collage of snippets, articles, blogs and PDFs and Tweets. Your campaign is content. 25% of customers who used Twitter and Facebook to communicate… expected an answer within one hour. Campaigning today isn’t so much reaching out, as pointing out. Make sure your CRM can wrap around the campaign.

REASON 4: BECAUSE DATA MAKES IT MEASURABLE.

A Mad Man once said he didn’t know which half of his ad budget worked. That was then, this is now. Tracking metrics make every click, every opportunity measurable. And every behaviour an INSIGHT. The average CRM has an ROI of 560% when used as a data-driven strategy, not just for campaigns.

REASON 5: BECAUSE RATIONAL DOESN’T MEAN COLD.

Being data-driven doesn’t make your ideas less “emotional”. Quite the opposite. Data-driven insights reach deep into the human condition. They create customer engagement. But to know how people feel, you’ve got to know what people think. Knowing what they think takes data. The coldest, hardest look at data drives the strongest emotional engagement with customers. And CRM is the channel that connects.

REASON 6: BECAUSE CRM CONNECTS INSIGHT WITH ACTION.

With those insights in hand, it’s time to communicate them… and CRM is the ideal method. The insights came from there. The communication comes from there. And you already know the people in there, personally.Data-driven marketing with CRM leads to communications that sear the soul, with ideas that feel right..

WE ARE NOT MAD MEN.

WE ARE MAD ABOUT DATA-DRIVEN MARKETING.

AND CRM IS THE SOURCE OF DATA.

Discover the benefits CRM can bring to your business by downloading this guide: The Ultimate Guide to: Using CRM for data driven marketing success

 

Original Article

 

Find out more on the future of Technology at our DLUK - Trends Briefing on the 24th September 2015

Please login or register to add a comment.

Contribute Now!

Loving our articles? Do you have an insightful post that you want to shout about? Well, you've come to the right place! We are always looking for fresh Doughnuts to be a part of our community.

Popular Articles

See all
Is Email Dead, Or Are We Just Bored With It?

Is Email Dead, Or Are We Just Bored With It?

In today's digital era dominated by social media, instant messaging, and collaboration tools, one question looms large: Does email still have a role to play? Some argue that it's on life support, while others...

Julia Herd
Julia Herd 22 November 2023
Read more
The Innovative Digital Marketing Strategies Leveraging AI

The Innovative Digital Marketing Strategies Leveraging AI

This article will assist digital marketers in grasping the advantages and disadvantages of employing artificial intelligence in their online marketing tactics. You will learn about the effects of AI on online...

joseph chain
joseph chain 17 October 2023
Read more
The Impact of New Technology on Marketing

The Impact of New Technology on Marketing

Technology has impacted every part of our lives. From household chores to business disciplines and etiquette, there's a gadget or app for it. Marketing has changed dramatically over the years, but what is the...

Alex Lysak
Alex Lysak 22 September 2020
Read more
Marketing Emails vs Newsletters: What’s the Difference?

Marketing Emails vs Newsletters: What’s the Difference?

If anyone can clarify the difference between marketing emails and newsletters, it’s Alexander Melone, co-founder of San Francisco-based email marketing agency CodeCrew. But, as we’re about to find out, the distinction...

Alex Melone
Alex Melone 14 November 2023
Read more
Customer-Centric Marketing: The Heartbeat of Modern UK Retail

Customer-Centric Marketing: The Heartbeat of Modern UK Retail

The UK retail scene, with its diverse offerings from luxe brands to quaint local stores, is witnessing a paradigm shift: The rise of customer-centric marketing. This isn’t just about selling; it’s about understanding,...

Andrew Addison
Andrew Addison 21 November 2023
Read more