Sylvia Jensen 26 June 2014 Categories Content, Email & eCRM, Research, Search Marketing, Social Media Share: Marketing Automation: the Facts Speak for Themselves ... Marketing automation is not just a buzzword Marketing automation is not just a buzzword – it’s bringing about a seismic change in the way marketing works in the modern world. Mad Dash B2B firms are falling over themselves to adopt marketing automation, with research indicating that MA adoption rates will skyrocket to 50% by 2015. Boom time As of the end of 2011, the marketing automation software industry reached $2.8 million. It is predicted to hit $4.7 billion in 2016. But Europe is lagging … especially the UK. Expect this to dramatically change during 2014 though – two-thirds of companies in Western Europe are planning to invest in marketing automation this year. Goodbye human interaction Come 2020, 85% of a customer’s relationship with a company will not actually involve talking to them directly, as customers increasingly prefer to conduct their own research into products/services. Lead-to-revenue management: rebooted With the customer taking control of the buying journey, marketing automation is more essential than ever. According to marketers ... “We can deliver exactly the right campaign to the right contact when we know they need it” 75% of the time with marketing automation compared to 50% of the time using no automation processes. “We are able to nurture each lead with multiple touches until it is sales-ready” 77% of the time using marketing automation compared to 54% of the time using no automation processes. The 451 percenters Companies deploying marketing automation for prospect nurturing are experiencing adramatic increase of 451% in qualified leads. According to a recent Forrester report, categories and criteria that should be closely evaluated when choosing a Marketing Automation platform include: ■ Ease of use. ■ Marketing process management. ■ Functionality needs created by scale. ■ CRM integration. ■ Capabilities to support global operations. Remember, research says that: By 2015, 50% of marketers will use marketing automation systems. By 2020, customers will manage 85% of their relationships with companies without talking to a human. The marketing automation software industry reached $2.8 billion in 2011. Want that 451% increase in qualified leads for yourself? Get started now with the Introduction to Marketing Automation video Please login or register to add a comment.