Article

Nicola Brookes
Nicola Brookes 8 January 2014
Categories Customer Experience

The Multibillion Dollar Cost of Poor Customer Service [Infographic]

Infographic reveals the real impact of poor customer service in the United States

New research carried out by NewVoiceMedia, offers a compelling view of the consequences of poor customer service in the US. The results reveal that an estimated $41 billion is lost by US companies each year following a bad customer experience.

Check out this infographic to discover the real impact of poor customer service. Then download the free research report for more info and tips.

NVM-Infographic-US

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