Reports

Finding patterns in digital body language

Please login or register to download the report

18 October, 2017

Finding patterns in digital body language

Decibel Insight

Over the past year, Decibel Insight has measured over 2 billion user sessions across some of the world's largest websites and apps, capturing everything that happens during an online experience.

Based on the hundreds of interaction metrics we measure - from mouse movements, device rotations, click rates, pinches, taps, and scrolls, to load times, errors, and much more - our data scientists have developed algorithms to detect patterns in digital body language, alerting teams to where users are frustrated, engaged, confused, or even cases of potential fraud.

Using real examples from some of the world's largest websites and apps, this report details six of the most intriguing behavioral patterns our data scientists uncovered and the impact they have on digital customer experience.

This report is available free to members, either login to your account or register to download now. Free membership enables full access to our knowledge centre.

Login to Download Register to Download

Recommended reports

See all
A Guide to Better Retail Sales

A Guide to Better Retail Sales

Bazaarvoice
Bazaarvoice
Read more
Achieving Digital Experience Transformation

Achieving Digital Experience Transformation

Decibel Insight
Decibel Insight
Read more
Achieving Digital Experience Transformation

Achieving Digital Experience Transformation

Decibel Insight
Decibel Insight
Read more
Context Marketing Organisation and Governance

Context Marketing Organisation and Governance

Sitecore
Sitecore
Read more
Context Marketing: Getting Organised

Context Marketing: Getting Organised

Sitecore
Sitecore
Read more

Latest reports

See all
On Demand Webinar: Join the Movement: Personalization 2.0

On Demand Webinar: Join the Movement: Personalization 2.0

Progress
Progress
Read more
A Guide to Better Retail Sales

A Guide to Better Retail Sales

Bazaarvoice
Bazaarvoice
Read more
Turning Visual Content Into Brand Equity

Turning Visual Content Into Brand Equity

Bazaarvoice
Bazaarvoice
Read more
Investigating How Product Sampling Can Lift Conversion Rates

Investigating How Product Sampling Can Lift Conversion Rates

Bazaarvoice
Bazaarvoice
Read more
Content Strategy For The Visual Consumer

Content Strategy For The Visual Consumer

Bazaarvoice
Bazaarvoice
Read more