Reports

Achieving Digital Experience Transformation

Please login or register to download the report

18 October, 2017

Achieving Digital Experience Transformation

Decibel Insight

89% of customers stop doing business with a brand after a bad experience. If companies don’t adapt, they face being left behind.

This report outlines the 5 key phases of digital experience maturity companies sit in today - and discusses examples from real digital transformations to advise brands on how to progress through them.

See how forward-thinking companies harness the latest technologies to align their business operations around customer insights, enabling them to go beyond conversion optimization and unlock a more sophisticated model of website & app improvement: digital experience optimization.

This report is available free to members, either login to your account or register to download now. Free membership enables full access to our knowledge centre.

Login to Download Register to Download

Recommended reports

See all
How Many Customers Do I Have

How Many Customers Do I Have

BlueVenn
BlueVenn
Read more
Customer Data Platforms and Multi-Channel Decision Management

Customer Data Platforms and Multi-Channel Decision Management

BlueVenn
BlueVenn
Read more
The Ultimate Guide to Single Customer View

The Ultimate Guide to Single Customer View

BlueVenn
BlueVenn
Read more
On Demand Webinar: Start Measuring Digital Success

On Demand Webinar: Start Measuring Digital Success

Siteimprove
Siteimprove
Read more
A Guide to Better Retail Sales

A Guide to Better Retail Sales

Bazaarvoice
Bazaarvoice
Read more

Latest reports

See all
The GDPR and the Marketer

The GDPR and the Marketer

Marketo
Marketo
Read more
Using Predictive Marketing to Get a Competitive Edge in 2018

Using Predictive Marketing to Get a Competitive Edge in 2018

Marketo
Marketo
Read more
Secrets to Sales Partnership

Secrets to Sales Partnership

Marketo
Marketo
Read more
The Definitive Guide To Marketing Automation

The Definitive Guide To Marketing Automation

Marketo
Marketo
Read more