Reports

Creating a Smooth Customer Experience in 2020

Please login or register to download the report

22 January, 2020

Creating a Smooth Customer Experience in 2020

Siteimprove

How marketeers can create a smooth customer experience in 2020

We operate in a world where customer expectations for brands are high.    

Customers want consistent messaging, information, and service when they interact with a brand. They may not know, and certainly don’t care, if they’re receiving information from a marketing team or an account manager.   

They want your brand to feel like a consistent experience.   

One way to accomplish that is through customer experience marketing, which is an approach that moves away from selling products towards meeting customer expectations and delivering personalized experiences that offer true value.    

Get actionable tips and concrete advice on how to do that in the eBook How Marketers Can Create a Smooth Customer Experience in 2020.  

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
A Single Customer View Starts with a CDP: Meet AgilOne

A Single Customer View Starts with a CDP: Meet AgilOne

Acquia
Acquia
Read more
Customer Data Platform Use Cases for Retail

Customer Data Platform Use Cases for Retail

Acquia
Acquia
Read more
A Primer on Personalization: How to Get Started On Your Web Content Personalization Strategy

A Primer on Personalization: How to Get Started On Your Web Content Personalization Strategy

Ibexa
Ibexa
Read more
Why Digital Experience Platforms (DXP) are Becoming Hot?

Why Digital Experience Platforms (DXP) are Becoming Hot?

Progress
Progress
Read more

Latest reports

See all
E-Commerce Evaluator's Guide

E-Commerce Evaluator's Guide

Episerver
Episerver
Read more
Marketing in a Post-Covid World

Marketing in a Post-Covid World

Mention Me
Mention Me
Read more
The #1 Secret Smashing Your Email Marketing KPIs

The #1 Secret Smashing Your Email Marketing KPIs

Cheetah Digital
Cheetah Digital
Read more
Driving Growth by Turning Acquisition to Advocacy

Driving Growth by Turning Acquisition to Advocacy

Cheetah Digital
Cheetah Digital
Read more
Common Pains of e-commerce Website Migration - and how to avoid them

Common Pains of e-commerce Website Migration - and how to avoid them

Virto Commerce
Virto Commerce
Read more