Reports

Connect your Martech to Connect to your Customers

Please login or register to access the report

11 February, 2019

Connect your Martech to Connect to your Customers

Sitecore

Sitecore and Platinum Partner Avanade collaborated with research firm Vanson Bourne on research with over 1,400 CIOs and CMOs to understand how organizations are addressing the mission-critical digital customer experience. Considering the penalty for getting customer experiences wrong, the results revealed some surprising insights.

Research uncovers barriers to great customer experiences

Learn the results and analysis from Sitecore and Avanade’s latest research with Vanson Bourne about what’s preventing enterprises from delivering standout customer experiences. Find out how to:

  • Quantify the relationship between your martech stack and revenue and sales opportunities
  • Choose 3 key martech upgrades that can improve customer experiences and enable higher ROI
  • Identify and remedy gaps in your martech stack, skill set, and strategy
  • Leverage martech to reach customers more consistently for higher customer loyalty
  • Use AI, machine learning, and analytics for a more user-friendly martech stack

Learn more in this webinar.

Presenters: 

Ant-Wickham-125.jpg

Anthony Wickham - Digital Executive, Avanade

Simon-Crawley-125.jpg

Simon Crawley - Project Manager, Vanson Bourne

Lynnette-125.jpg

Lynnette McLaughlin - Group Manager, Product Marketing, Sitecore

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Latest reports

See all
Show Your Customers Some Love!

Show Your Customers Some Love!

Act-On
Act-On
Read more
Gartner Magic Quadrant for Digital Experience Platforms 2019

Gartner Magic Quadrant for Digital Experience Platforms 2019

Gartner
Sitecore
Read more
How reviews are changing the fashion industry

How reviews are changing the fashion industry

Trustpilot
Trustpilot
Read more
How to Improve your Reputation with Effective Social Media Management

How to Improve your Reputation with Effective Social Media Management

Reputation.com
Reputation.com
Read more
Top Trends for Online Reputation and Customer Experience Management in 2019

Top Trends for Online Reputation and Customer Experience Management in 2019

Reputation.com
Reputation.com
Read more