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How to Create and Measure a Winning Reviews Strategy
84% of consumers trust reviews as much as recommendations from friends and family members. By developing an online review strategy, brands can stay informed, improve customer relationships, and drive traffic. Is your brand taking the necessary steps to build a review strategy that wins customers and business?
Watch Jaci Kent and Calvin Casalino, from the Yext Product team discuss how to build a winning reviews strategy.
Learn how to:
- Effectively monitor and respond to your reviews to understand and improve your online reputation
- Pinpoint actionable insights by measuring and understanding customer feedback
- Generate and publish your reviews to improve traffic and conversions