Reports

How Consumers Use Reviews Today

Please login or register to download the report

28 February, 2017

How Consumers Use Reviews Today

Trustpilot

Learn How Consumers Use Reviews to Make Buying Decisions

Brand new research reveals fresh insights into the customer journey

Did you know that 89% of online shoppers are regularly influenced by online reviews when shaping their purchasing decisions?

Trustpilot conducted research to understand how online shoppers of today interact with reviews. In this industry report, we discover how consumers engage with reviews when deciding what to buy and who to buy from. Read this report to understand the shopping habits of your consumers and the importance of reviews in today's noisy marketplace, so you can get ahead of your competitors.

Download this report to learn:

  • Latest trends in the habits of today's consumers
  • What shoppers look for when evaluating reviews
  • How reviews influence each stage of the purchase decision
  • The importance of reviews in your industry
  • Best practice for optimising your reviews

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
2018 Widen Connectivity Report

2018 Widen Connectivity Report

Widen
Widen
Read more
4 Major Marketing Trends to Follow in 2018

4 Major Marketing Trends to Follow in 2018

Widen
Widen
Read more
A Guide to Better Retail Sales

A Guide to Better Retail Sales

Bazaarvoice
Bazaarvoice
Read more
Looking for Customer Feedback in All the Right Places

Looking for Customer Feedback in All the Right Places

OpenText
OpenText
Read more
Context Marketing Workbook

Context Marketing Workbook

Sitecore
Sitecore
Read more

Latest reports

See all
How Voice Search Changes Everything

How Voice Search Changes Everything

Yext
Yext
Read more
On Demand Webinar: How to Build a Voice Search Strategy (And Not Fail)

On Demand Webinar: How to Build a Voice Search Strategy (And Not Fail)

Yext
Yext
Read more
On Demand Webinar: How to Create and Measure a Winning Reviews Strategy

On Demand Webinar: How to Create and Measure a Winning Reviews Strategy

Yext
Yext
Read more
On Demand Webinar: Rebranding 201: Futureproofing Your Brand

On Demand Webinar: Rebranding 201: Futureproofing Your Brand

Yext
Yext
Read more