Reports

How Consumers Use Reviews Today

Please login or register to download the report

28 February, 2017

How Consumers Use Reviews Today

Trustpilot

Learn How Consumers Use Reviews to Make Buying Decisions

Brand new research reveals fresh insights into the customer journey

Did you know that 89% of online shoppers are regularly influenced by online reviews when shaping their purchasing decisions?

Trustpilot conducted research to understand how online shoppers of today interact with reviews. In this industry report, we discover how consumers engage with reviews when deciding what to buy and who to buy from. Read this report to understand the shopping habits of your consumers and the importance of reviews in today's noisy marketplace, so you can get ahead of your competitors.

Download this report to learn:

  • Latest trends in the habits of today's consumers
  • What shoppers look for when evaluating reviews
  • How reviews influence each stage of the purchase decision
  • The importance of reviews in your industry
  • Best practice for optimising your reviews

This report is available free to members, either login to your account or register to download now. Free membership enables full access to our knowledge centre.

Login to Download Register to Download

Latest reports

See all
A guide to Intelligent Personalisation

A guide to Intelligent Personalisation

Episerver
Episerver
Read more
On Demand Video: Retail Webinar - Cath Kidston

On Demand Video: Retail Webinar - Cath Kidston

Episerver
Episerver
Read more
Experimenting with your referral programme

Experimenting with your referral programme

Mention Me
Mention Me
Read more
The 12 Pillars of Email and Marketing Automation – Part 2

The 12 Pillars of Email and Marketing Automation – Part 2

dotmailer
In partnership with
dotmailer
Read more
The 12 Pillars of Email and Marketing Automation – Part 1

The 12 Pillars of Email and Marketing Automation – Part 1

dotmailer
In partnership with
dotmailer
Read more