Reports

Skype For Business Voice Recording

Please login or register to download the report

9 February, 2016

Skype For Business Voice Recording

TeleWare

SKYPE FOR BUSINESS RECORDING IS A SECURE, CLOUD BASED SOLUTION WITH AN INTUITIVE WEB INTERFACE FOR RECORDING RETRIEVAL, REPLAY AND ARCHIVING.

Skype for Business (SfB) Recording from TeleWare enables businesses who use
Microsoft Unified Communications applications to record their inbound and outbound
calls, whether it’s for regulatory compliance, quality management or to document a conversation.

The benefits of SfB Recording can apply to businesses across a variety of sectors. Examples include:

GENERAL
>> Liability protection
>> Dispute resolution
>> Employee evaluation, training and quality management
>> Record verbal agreements
>> To set up temporary call centres

FINANCIAL SERVICES
>> Meets regulatory requirements including FCA and Dodd Frank
>> Helps prevent employee wrongdoing
>> Helps improve brand trust

LEGAL
>> Track billable hours for legal professionals
>> Client recording during discovery process

HEALTHCARE
>> Track response times
>> Monitor telephone based patient interactions and decisions that affect patient care
>> Help ensure patient privacy

This report is available free to members, either login to your account or register to download now. Free membership enables full access to our knowledge centre.

Login to Download Register to Download

Recommended reports

See all
Quora Marketing Guide

Quora Marketing Guide

Digital Doughnut
In partnership with
David Reilly - Lets Learn Digital
Read more
User-Generated Photo Rights Management

User-Generated Photo Rights Management

Olapic
Olapic
Read more
Building your email list

Building your email list

Dotmailer
Dotmailer
Read more
If Your Emails Sat Our Test, Would They Pass?

If Your Emails Sat Our Test, Would They Pass?

dotmailer
Dotmailer
Read more
Driving ROI from Social Media Advertising

Driving ROI from Social Media Advertising

Stickyeyes
Stickeyes
Read more

Latest reports

See all
Today’s Most Powerful Martech Duo: The CDP and DSP

Today’s Most Powerful Martech Duo: The CDP and DSP

Tealium
Tealium
Read more
The Critical Bridge for Marketers Looking to Develop More Cohesive Customer Engagement

The Critical Bridge for Marketers Looking to Develop More Cohesive Customer Engagement

Tealium
Tealium
Read more
General Data Protection Regulation 2017

General Data Protection Regulation 2017

Tealium
Tealium
Read more
The content marketer’s guide to universal content domination

The content marketer’s guide to universal content domination

SDL
SDL
Read more