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The Customer Festival Middle East 2016 - Dubai

The Customer Festival Middle East 2016 - Dubai

An unmissable event for all marketing teams who want to connect with the modern customer. Gain skills in loyalty, social media, digital marketing, customer engagement, big data, branding and much more. Hands on experience that you just can't get online. Discover how to exceed expectations when the digital customer is in the driving seat. From keynotes to roundtables; over 50 expert speakers; 10 hours of dedicated content and over 8 hours of networking.

IT'S ALL ABOUT THE CUSTOMER
6 STREAMS, 2 DAYS, 1 STORY

Consistently delighting your customer at every touchpoint isn’t easy. The modern-day digital customer knows what they want and when they want it. Some companies seem to manage this ever-evolving consumer better than others. What’s their secret? What do they do differently?

By bringing you six events together under one roof, you get to choose the sessions which will help your business provide exceptional customer service and effectively shape the future of your customer’s journey.

Speakers include:

Petr Kilmes, EVP & Director of Marketing, Abu Dhabi Islamic Bank
Khalifa Haroon, Head of Interactive & Innovation, Vodaphone Qatar 
Nauman Moghal, Partnerships & Business Development Manager, Emirates Airline
Ross Maclean, Principal, Global Customer Advisory Leader, Ernst & Young
Benjamin Ampen, Head of Business MENA, Twitter 
Vicky Elliot, Group Director of Brand Loyaly, Jumeirah Group 
Robin Fisher, Area Vice President, Salesforce 
Nauman Moghal, Partnerships & Business Development Manager, Emirates Airline 
Naureen Mohammed, Marketing Director, Johnson & Johnson 
Robin Raven, VP Product Digital Solutions, The Economist 
Firdaus Shariff, Head of Marketing, S.A.P Mobile Services 
 

Now in its 7th year, The Customer Festival Middle East is where customer facing businesses from across the Middle East come together to shape the future of the customer journey.

This is the stage for the leaders, influencers and game changers to meet and share ideas on the latest and most vital innovations that are changing the way brands attract, retain and interact with their customers.

In 2016 we are bringing together the most inspiring and dynamic speakers to discuss, debate and design the future of loyalty, experience, omnichannel, payments, big data and engagement.

Each day of the conference combines thought provoking keynote presentations, practical case studies and numerous peer to peer round table groups where industries come together to overcome their most pressing concerns.

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