What's on

Categories Data & Analytics
The Customer Festival Middle East 2016 - Dubai

The Customer Festival Middle East 2016 - Dubai

An unmissable event for all marketing teams who want to connect with the modern customer. Gain skills in loyalty, social media, digital marketing, customer engagement, big data, branding and much more. Hands on experience that you just can't get online. Discover how to exceed expectations when the digital customer is in the driving seat. From keynotes to roundtables; over 50 expert speakers; 10 hours of dedicated content and over 8 hours of networking.

IT'S ALL ABOUT THE CUSTOMER
6 STREAMS, 2 DAYS, 1 STORY

Consistently delighting your customer at every touchpoint isn’t easy. The modern-day digital customer knows what they want and when they want it. Some companies seem to manage this ever-evolving consumer better than others. What’s their secret? What do they do differently?

By bringing you six events together under one roof, you get to choose the sessions which will help your business provide exceptional customer service and effectively shape the future of your customer’s journey.

Speakers include:

Petr Kilmes, EVP & Director of Marketing, Abu Dhabi Islamic Bank
Khalifa Haroon, Head of Interactive & Innovation, Vodaphone Qatar 
Nauman Moghal, Partnerships & Business Development Manager, Emirates Airline
Ross Maclean, Principal, Global Customer Advisory Leader, Ernst & Young
Benjamin Ampen, Head of Business MENA, Twitter 
Vicky Elliot, Group Director of Brand Loyaly, Jumeirah Group 
Robin Fisher, Area Vice President, Salesforce 
Nauman Moghal, Partnerships & Business Development Manager, Emirates Airline 
Naureen Mohammed, Marketing Director, Johnson & Johnson 
Robin Raven, VP Product Digital Solutions, The Economist 
Firdaus Shariff, Head of Marketing, S.A.P Mobile Services 
 

Now in its 7th year, The Customer Festival Middle East is where customer facing businesses from across the Middle East come together to shape the future of the customer journey.

This is the stage for the leaders, influencers and game changers to meet and share ideas on the latest and most vital innovations that are changing the way brands attract, retain and interact with their customers.

In 2016 we are bringing together the most inspiring and dynamic speakers to discuss, debate and design the future of loyalty, experience, omnichannel, payments, big data and engagement.

Each day of the conference combines thought provoking keynote presentations, practical case studies and numerous peer to peer round table groups where industries come together to overcome their most pressing concerns.

Other upcoming events

See all
Qualification: IDM Professional Certificate in Email Marketing - London
9 February 2017

Qualification: IDM Professional Certificate in Email Marketing - London

Become a recognised email marketing expert, professionally qualified to plan, initiate, manage and evaluate effective, ROI-driven email marketing campaigns for your organisation.

Read more
Qualification: IDM Professional Diploma in Digital Marketing - London
13 February 2017

Qualification: IDM Professional Diploma in Digital Marketing - London

Be qualified to plan, manage and evaluate digital campaigns in social media, search, email, affiliate and more, and learn to confidently integrate them with your organisation’s wider marketing strategy.

Read more
Qualification: IDM Professional Diploma in Direct and Digital Marketing - London
21 February 2017

Qualification: IDM Professional Diploma in Direct and Digital Marketing - London

Enrol on this comprehensive qualification and gain the skills to plan, implement and integrate the online and offline direct marketing campaigns that will help you achieve your professional goals.

Read more
Qualification: IDM Postgraduate Diploma in Digital Marketing - London
1 March 2017

Qualification: IDM Postgraduate Diploma in Digital Marketing - London

Gain one of today’s most prestigious marketing qualifications and develop the skills to define a robust digital strategy for your organisation, along with the confidence of professional accreditation.

Read more
LSA17 Conference - San Diego
27 February 2017

LSA17 Conference - San Diego

The LSA annual conference is the premier gathering for the local marketing ecosystem and focuses on the topics and issues most critical to the industry. Attendees can expect a mixture of tactical workshops, provocative discussions, case studies, one-on-one interviews, executive networking, socializing and much more.

Read more