Shirley's profile

Shirley Mitchell
Shirley Mitchell Global Services, Customer Operations & Customer Experience Manager Lexmark
United States

I have a proven track record of rolling out my company's most strategic initiatives across marketing, technology, services, and operations. As a leader, I think strategically, take data-driven risks, and achieve business goals. I am known as a change agent, visionary, and builder of high-performing, global teams. My career progression demonstrates increasing responsibility leading those global teams, creating both customer and company successes in a global environment. Specialties: Portfolio and Program Management | Customer Relationship Management | Strategy | Engineering | Services | Operations | Marketing Automation & Operations | Demand and Lead Generation | Customer Experience | e-Commerce & Digital Strategy | B2B | Technology Development | Branding | Digital Go-To-Marketing Strategy & Implementation | User Experience & Usability | Product Launch Management | OCM | Vendor Management | Business Process Improvement